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Customer Support

Diamond Visionics offers unparalleled support with a network of engineers from users to developers. We offer an annual maintenance package that has an automatic availability of product upgrades to keep our customers on top of their needs.

We are available via Skype, email or phone support, with quick turnaround for fixes of your bugs or to step you through your scenario to help your simulation and training requirements. And, based on program needs, we also provide custom forums for direct communication with the team.


Contact Information

Diamond Visionics
info@diamondvisionics.com
607-729-8526
400 Plaza Drive #A, Vestal, NY 13850

President
David Gdovin
607-729-8616
gdovin@diamondvisionics.com

Customer Service
Andrew Peters
607-729-8526 Ext 109
andrewpeters@diamondvisionics.com

Marketing and Sales / North America
Daniel Peters
412-999-8399 Office/Mobile
dpeters@diamondvisionics.com

Marketing and Sales / International
Brian Overy
770-924-4690
bovery@DVCSIM.com

March 17th
Vestal, NY – March 17, 2017 – Diamond Visionics’ has released its latest GenesisRTX version 10.5.1 with some major technology upgrades and new feature enhancements that support Diamond Visionics priority on high-fidelity and higher quali…
November 11th
Vestal, NY – November 17, 2016 – Diamond Visionics announced today that Logistic Services International (LSI) has selected Diamond Visionics GenesisRTX Suite of Products (GenesisIG, GenesisSN & GenesisRDR) for the NAWCTSD AV-8B Deployable …
October 6th
Vestal, NY – October 6, 2016 – Diamond Visionics’ announces today that JF Taylor, Inc. has selected Diamond Visionics’ GenesisIG for the Naval Air Warfare Center Training Systems Divisions (NAWCTSD) visual upgrade for U. S Marine C…
August 11th
Diamond Visionics announced today that Mitsubishi Heavy Industries (MHI) have chosen to upgrade their existing F-2 Instructor Desktop Training Devices with GenesisIG. The F-2 Instructor Desktop Training Systems are designed to simplify the training proces…